# Connect and Test Printers

Canonical: https://selio.io/en/support-center/connect-and-test-printers
Language: en
Category: Hardware
Reviewed by: Selio Support Team
Last updated: 2026-05-15
Summary: Learn how to connect and test printers in Selio so receipt and operational print flows are ready before service starts.
Topics: #printers, #receipt-printer, #prep-printing

## Summary
Connect and test printers so receipts and operational print flows work correctly before live service starts.

## Before you begin
- Make sure the printer is powered on and physically ready
- Confirm the printer is intended for the correct operational role
- Know whether the printer is used for customer receipts, prep output, or fallback printing
- Make sure the POS device or relevant Selio setup area is ready for printer connection
- Confirm the restaurant has paper, power, and stable connectivity where needed

## Steps
1. Prepare the printer physically at the correct station.
2. Open the printer setup flow in the relevant Selio surface.
3. Add or connect the printer.
4. Name the printer clearly based on its operational purpose.
5. Save the printer configuration.
6. Run a test print.
7. Confirm the printed result is correct and appears at the right station.

## Troubleshooting
- **The printer appears connected but nothing prints:** Recheck power, paper, physical readiness, and saved configuration.
- **The wrong output prints at the wrong place:** Review the printer’s role and assignment.
- **The print result is incomplete or unclear:** Check the test flow again before live service.
- **The location relies on one printer for too many roles:** Split responsibilities if service becomes unstable.

## Related context

- [Set Up Printers and Configure Prep Stations](https://selio.io/en/support-center/set-up-printers-and-configure-prep-stations)
- [Set Up Fiscal Devices](https://selio.io/en/support-center/set-up-fiscal-devices)
- [Set Up a KDS Device](https://selio.io/en/support-center/set-up-a-kds-device)
- [Check Network, Power, and Device Readiness](https://selio.io/en/support-center/check-network-power-and-device-readiness)
- [Troubleshoot Hardware](https://selio.io/en/support-center/troubleshoot-hardware)