# Discount

Canonical: https://selio.io/en/support-center/discount
Language: en
Category: Selio Restaurant App
Reviewed by: Selio Support Team
Last updated: 2026-05-13
Summary: Learn how to apply discounts in Selio Restaurant App and keep order totals accurate, controlled, and easy to review.
Topics: #discounts, #pricing, #order-actions

## Summary
Apply discounts correctly during service, so price adjustments stay clear, controlled, and easy to review.

## Before you begin
- Make sure discounts are already configured or available in the app
- Confirm the user has permission to apply discounts
- Check whether the discount applies to an item or the full order
- Review house rules for approval, limits, or manager authorization

## Steps
1. Open the order that needs the discount.
2. Add the required items to the order.
3. Open the discount action from the order or selected item.
4. Choose the correct discount type.
5. Review the updated total before confirming.
6. Apply the discount.
7. Confirm the order clearly shows the discount before payment.

## Troubleshooting
- **Discount option is missing:** The user may not have permission or the discount may not be configured.
- **Discount applies incorrectly:** Confirm whether it was meant for one item or the whole order.
- **Price looks lower or higher than expected:** Review discount type and configuration.
- **Staff applies the wrong discount:** Remove or correct it before payment, if allowed.
- **Approval is required:** Follow the restaurant’s authorization process.

## Related context

- [Order via New Sale](https://selio.io/en/support-center/order-via-new-sale)
- [Order via Floor Plan](https://selio.io/en/support-center/order-via-floor-plan)
- [Coupons](https://selio.io/en/support-center/coupons)
- [Payment & Split Payments](https://selio.io/en/support-center/payment-and-split-payments)
- [Sales Reports](https://selio.io/en/support-center/sales-reports)