# Dispatch Drivers

Canonical: https://selio.io/en/support-center/dispatch-drivers
Language: en
Category: Selio Delivery
Reviewed by: Selio Support Team
Last updated: 2026-05-15
Summary: Learn how to dispatch drivers in Selio Delivery so assigned ready orders move correctly into active delivery tracking.
Topics: #dispatch-drivers, #trays

## Summary
Dispatch drivers once their tray is ready, so assigned orders move cleanly from staging into active delivery.

## Before you begin
- Make sure the driver’s tray is complete and accurate
- Confirm all orders in that tray are truly ready to leave
- Review route quality, delivery timing, and driver load
- Make sure no order still needs to be removed or reassigned before dispatch

## Steps
1. Open the trays area in Selio Delivery.
2. Select the driver tray that is ready to leave.
3. Review the assigned orders one final time.
4. Confirm the driver is ready to depart.
5. Use the dispatch action for that driver.
6. Check that the tray disappears from the pre-dispatch area.
7. Confirm the dispatched orders now move into active delivery tracking on the map.

## Troubleshooting
- **The driver is dispatched too early:** Recheck the tray carefully before dispatch.
- **An order should not have left:** Remove it from the tray before dispatch whenever possible.
- **The tray does not clear after dispatch:** Refresh the workspace and confirm the status moved into active delivery.
- **The driver leaves but orders are not tracked correctly:** Review map tracking and delivery status behavior immediately.

## Related context

- [Use Trays](https://selio.io/en/support-center/use-trays)
- [Assign Orders to Drivers](https://selio.io/en/support-center/assign-orders-to-drivers)
- [Track Orders on the Map](https://selio.io/en/support-center/track-orders-on-the-map)
- [Understand Delivery Statuses](https://selio.io/en/support-center/understand-delivery-statuses)
- [Troubleshoot Delivery Flow](https://selio.io/en/support-center/troubleshoot-delivery-flow)