# Generate Invoice

Canonical: https://selio.io/en/support-center/generate-invoice
Language: en
Category: Selio Restaurant App
Reviewed by: Selio Support Team
Last updated: 2026-05-13
Summary: Learn how to generate an invoice in Selio Restaurant App and make sure billing details and totals are correct before issuing it.
Topics: #invoices, #billing, #checkout, #transactions, #finance

## Summary
Create the invoice from Selio Restaurant App when a paid order needs a billing document connected to the correct customer, company, total, and transaction context.

## Before you begin
- Open the completed order or transaction that needs an invoice, not a draft sale.
- Prepare the billing recipient: individual or company, billing country, name, address, and tax identifier when applicable.
- For company billing, check whether the company details are available before starting invoice generation.
- Confirm that discounts, split payments, refunds, and final totals are already settled in the order.
- Use an account role that is allowed to create or review billing documents.

## Steps
1. Open the order or completed transaction that needs an invoice.
2. Start the invoice action from the order or transaction view.
3. Select or enter the billing recipient details.
4. Check the billing address, company name, VAT or tax ID, and country where those fields apply.
5. Compare the invoice amount with the final order total before confirming.
6. Generate the invoice.
7. Open the invoice result and confirm the number, status, amount, and download link are available.

## Troubleshooting
- **The invoice action is missing:** Check that the order is completed enough for invoicing and that the signed-in user has the right permissions.
- **Company billing cannot continue:** Recheck the tax ID, company name, billing country, and validation result before retrying.
- **Billing details are incomplete:** Stop and complete the customer, company, address, or country fields before creating the document.
- **The invoice amount does not match the check:** Recheck discounts, split payments, and the final order total before confirming.
- **The invoice was created from the wrong order:** Open the document immediately, compare it with the source order, and escalate before creating another invoice.

## Related context

- [Customers](https://selio.io/en/support-center/customers)
- [Payment & Split Payments](https://selio.io/en/support-center/payment-and-split-payments)
- [Transactions Overview](https://selio.io/en/support-center/transactions-overview)
- [Tour of Invoices](https://selio.io/en/support-center/tour-of-invoices)
- [Close of Day](https://selio.io/en/support-center/close-of-day)
