# Manage Notifications

Canonical: https://selio.io/en/support-center/manage-notifications
Language: en
Category: Account Settings
Reviewed by: Selio Support Team
Last updated: 2026-05-14
Summary: Learn how to manage notifications in Selio so your account receives the right alerts and updates.
Topics: #notifications, #preferences, #account

## Summary
Manage notifications from **Manager > Settings > Notifications**. Selio supports notification preferences for orders, payments, reports, security, system events, devices, and delivery, with email, Telegram, SMS, and WhatsApp channels.

## Before you begin
- Sign in as an owner
- Open **Manager > Settings > Notifications**
- Decide whether the change should apply globally or per sellpoint
- Review which roles need each notification setting
- Confirm the channel you want to use: email, Telegram, SMS, or WhatsApp

## Steps
1. In Selio Manager, open **Settings**.
2. Go to **Notifications**.
3. Choose whether you are editing global preferences or preferences for a sellpoint.
4. Review the notification types: orders, payments, reports, security, system, devices, and delivery.
5. Review the available channels: email, Telegram, SMS, and WhatsApp.
6. Enable or disable each notification according to the role and sellpoint setup.
7. Save the notification settings.
8. Confirm the updated preferences remain visible after saving.

## Troubleshooting
- **A notification is missing:** Check both the global preference and the sellpoint preference.
- **The wrong channel is active:** Review the email, Telegram, SMS, and WhatsApp channel settings.
- **A role receives the wrong alerts:** Review the owner, manager, cashier, or admin notification setup.
- **Saving fails:** Read the error message, correct the setting, and save again.

## Related context

- [Tour of Account Settings](https://selio.io/en/support-center/tour-of-account-settings)
- [Update Profile Details](https://selio.io/en/support-center/update-profile-details)
- [Review Account Activity in Audit Trail](https://selio.io/en/support-center/review-account-access)
- [Tour of Privacy and Security](https://selio.io/en/support-center/tour-of-privacy-and-security)
- [Troubleshoot Account Settings](https://selio.io/en/support-center/troubleshoot-account-settings)