# Mark Products as Unavailable

Canonical: https://selio.io/en/support-center/mark-products-as-unavailable
Language: en
Category: Selio Manager
Reviewed by: Selio Support Team
Last updated: 2026-05-14
Summary: Learn how to mark products as unavailable in Selio Manager so your team stops selling items that are not currently available.
Topics: #unavailable-products, #product-availability, #menu-management, #stock-control, #back-office

## Summary
Mark products as unavailable in Selio Manager so your team stops selling items that should no longer be available in the selected scope.

## Before you begin
- Use Selio Manager with product availability access
- Confirm the product is already listed in the catalog
- Confirm you have permission to update product availability
- Decide which location, menu, channel, or business-wide scope should receive the unavailable state
- Confirm the team is aligned on when availability changes should be used

## Steps
1. Open the product management area in Selio Manager.
2. Search for the product you want to update.
3. Open the product settings or product details.
4. Mark the product as unavailable.
5. Save the change.
6. Review the product state in the menu.
7. Confirm the unavailable state appears in POS in real time.

## Troubleshooting
- **The unavailable option is missing:** Your account may not have access to product availability controls.
- **The item still appears in service:** Confirm the change was saved and refresh the POS view.
- **The wrong product was marked unavailable:** Reopen the product and restore availability.
- **The team is unsure whether to use unavailable or delete:** Use unavailable when the product should remain in the catalog but stop being sold.
- **Availability feels inconsistent across locations:** Review the selected location, menu, channel, or business-wide scope.

## Related context

- [Edit Product Details](https://selio.io/en/support-center/edit-product-details)
- [Set Prices](https://selio.io/en/support-center/set-prices)
- [Add Products](https://selio.io/en/support-center/add-products)
- [Order via New Sale](https://selio.io/en/support-center/order-via-new-sale)
- [Switch Menus](https://selio.io/en/support-center/switch-menus)