# Prepare an Android Device for Tap to Pay

Canonical: https://selio.io/en/support-center/prepare-an-android-device-for-tap-to-pay
Language: en
Category: Hardware
Reviewed by: Selio Support Team
Last updated: 2026-05-15
Summary: Learn how to prepare an Android device for Selio Tap to Pay through the supported partner SoftPOS flow.
Topics: #tap-to-pay, #android, #payment-device, #softpos, #payments

## Summary
Prepare an Android device for Tap to Pay so the restaurant can accept contactless payments through the supported partner SoftPOS flow inside the Selio payment experience.

## Before you begin
- Use a supported Android device only
- Confirm the location already has an active partner payment setup
- Make sure the correct partner SoftPOS environment is available on the device
- Confirm the device is assigned to the correct business and location
- Make sure Selio is installed and ready for live checkout use

## Steps
1. Prepare the Android device for operational use at the payment point.
2. Connect the device to a stable network and make sure it is fully charged or powered.
3. Confirm the Selio app is installed and signed in correctly.
4. Confirm the supported partner payment setup is active on the device.
5. Open a payment-ready order in Selio.
6. Start a controlled test payment through the supported Tap to Pay flow.
7. Confirm the payment result returns correctly into Selio and the device is ready for service.

## Troubleshooting
- **Tap to Pay is missing on the device:** Confirm the device is Android and the partner setup is active.
- **The device opens Selio but cannot continue into payment:** Recheck the partner SoftPOS readiness and device setup.
- **The payment test fails:** Stop and validate the partner payment setup before trying to use the device live.
- **The team thinks Selio processes the card directly:** Clarify that Selio facilitates the payment flow, while the partner payment setup handles the electronic processing.

## Related context

- [Tour of Tap to Pay](https://selio.io/en/support-center/tour-of-tap-to-pay)
- [Understand How Selio Tap to Pay Works](https://selio.io/en/support-center/understand-how-selio-tap-to-pay-works)
- [Set Up Tap to Pay on Android](https://selio.io/en/support-center/set-up-tap-to-pay-on-android)
- [Accept a Contactless Payment](https://selio.io/en/support-center/accept-a-contactless-payment)
- [Check Network, Power, and Device Readiness](https://selio.io/en/support-center/check-network-power-and-device-readiness)