# Tips

Canonical: https://selio.io/en/support-center/tips
Language: en
Category: Selio Restaurant App
Reviewed by: Selio Support Team
Last updated: 2026-03-09
Summary: Learn how to handle tips in Selio Restaurant App during checkout and keep payment totals accurate and easy to review.
Topics: #checkout, #payments

## Summary
Add or manage tips during checkout, so gratuities are collected clearly and reflected correctly in the payment flow.

## Before you begin
- Make sure tip collection is enabled for the location or payment flow
- Confirm the user has access to payment actions
- Check whether tips are handled before, during, or after payment in the service process
- Make sure the team understands the restaurant’s tip policy

## Steps
1. Open the order where the tip should be added or reviewed.
2. Start the payment flow.
3. Review whether tip options are available in the checkout screen.
4. Add or select the tip amount based on the guest’s choice.
5. Confirm the updated total.
6. Complete the payment.
7. Check that the final transaction reflects the correct tip value.

## Troubleshooting
- **Tip option is missing:** Confirm tip handling is enabled for the location and payment setup.
- **The total looks wrong after tip:** Review the selected tip amount before confirming payment.
- **Staff skipped the tip step:** Recheck the payment flow and train the team on the correct process.
- **Guest wants to change the tip:** Follow the allowed correction process before finalizing or closing the transaction.
- **Tip reporting looks unclear:** Review transaction details and reporting setup.

## Related context

- [Discount](https://selio.io/en/support-center/discount)
- [Payment & Split Payments](https://selio.io/en/support-center/payment-and-split-payments)
- [Transactions Overview](https://selio.io/en/support-center/transactions-overview)
- [Sales Reports](https://selio.io/en/support-center/sales-reports)
- [Close of Day](https://selio.io/en/support-center/close-of-day)