# Tour of Privacy and Security

Canonical: https://selio.io/en/support-center/tour-of-privacy-and-security
Language: en
Category: Privacy and Security
Reviewed by: Selio Support Team
Last updated: 2026-05-13
Summary: Explore Privacy and Security in Selio and understand how platform protection, authentication, access control, and support escalation help protect operations.
Topics: #data-protection, #security

## Summary
Get a clear overview of Privacy and Security in Selio, so your team understands the approved public controls for access, data handling, and day-to-day operations.

## Before you begin
- Open the business workspace whose access, staff roles, and data-handling practices you want to review
- Confirm you are reviewing privacy and security for the correct business
- Align your team on the difference between platform security, business access control, and daily staff behavior
- Use this category as an operational guide, not just a legal reference

## Steps
1. Open the privacy and security area in Selio.
2. Review the main topics covered in this category.
3. Understand which protections are built into the Selio platform.
4. Review authentication, access control, encrypted transport, logging, monitoring, and support escalation.
5. Identify where staff access, customer data handling, and suspicious activity response fit into daily operations.
6. Confirm which responsibilities belong to Selio, which belong to Google-backed infrastructure, and which belong to your restaurant team.
7. Use the related articles below to go deeper into account security, device security, and customer data handling.

## Troubleshooting
- **The team thinks privacy and security are only legal topics:** Clarify that this category is also about daily operational discipline.
- **Managers are unsure what Selio handles versus what Google handles:** Use the model “Selio = product and workflow layer, Google = infrastructure and core cloud security layer.”
- **Staff expects one article to answer every security question:** Use this category as the starting point, then review the relevant article by scenario.

## Related context

- [Understand How Selio Protects the Platform](https://selio.io/en/support-center/understand-how-selio-protects-the-platform)
- [Protect Restaurant Devices and Staff Access](https://selio.io/en/support-center/protect-restaurant-devices-and-staff-access)
- [Handle Sensitive Customer Data Carefully](https://selio.io/en/support-center/handle-sensitive-customer-data-carefully)
- [Respond to Suspicious Access or Activity](https://selio.io/en/support-center/respond-to-suspicious-access-or-activity)
- [Troubleshoot Privacy and Security Concerns](https://selio.io/en/support-center/troubleshoot-privacy-and-security-concerns)