Review transaction reports in Manager to inspect transaction activity, payment context, and available invoice or fiscal receipt actions.
Before you begin
Confirm you are in Manager > Reports > Transactions
Choose the correct date range, sellpoint, payment method, status, employee, customer, or device filter
Use Transaction Reports for transaction-level review, not as a replacement for sales summaries
If you need an invoice or fiscal receipt, open the transaction detail first
Steps
In Manager, go to Reports > Transactions.
Select the filters you need: date, sellpoint, payment method, status, employee, customer, or device.
Review the transaction list.
Check the visible fields: Order ID, Sellpoint, Date, Time, Total, Payment Method, and Status.
Use statuses such as completed, voided, and comped to understand what happened to each transaction.
Open a transaction detail page when you need more context.
Use the top-bar actions when available to open Invoice, Fiscal Receipt, or Export.
Troubleshooting
No transactions match the filters: Broaden the date range or remove a specific sellpoint, status, employee, customer, or device filter.
A transaction seems missing: Recheck the selected period and whether the transaction was completed, voided, or comped.
The team confuses transaction reporting with sales reporting: Use transaction reports for transaction-level questions and sales reports for performance summaries.
You need invoice or fiscal details: Open the transaction detail and use the Invoice or Fiscal Receipt action if it is available.
